Originally opened in 1980, Campus Information Centers (CIC) were developed in response to a lack of centralized information at the university. People were frustrated with the experience of going to the wrong place, not getting the information needed, and discovering too late that the university had a service or facility that could have helped them. These problems were aggravated by the university’s large size and decentralized nature. Although the University of Michigan is still large and decentralized, we work diligently to serve as a starting point for all by accurate referral to resources and information sharing.
Much has changed in the 40+ years we've been operating. We expanded from one information desk in the Michigan Union to desks in Pierpont Commons and the Michigan League. And rather than remaining just a physical center for information, we have expanded our services to provide more outreach through chat features, peer-to-peer Resource Navigators, an online Lost & Found, Campus Interactive Map, Acronym Decoder and more. Perhaps the most distinctive aspect of Campus Information is the emphasis we place on utilizing the voices of over 30 student Information Assistants to deliver relevant information and perspectives. These students answer your chat requests, emails, phone calls (averaging 4K a month!), in-person questions, and even write content for this site.
To see our hours, visit the University Unions website.